1. What we collect
When you use Independence NZ we collect:
- Account information — your name, email address, and phone number when you register
- Booking information — service address, scheduled dates, and any notes you provide
- Payment information — processed by Stripe; we never store your card details
- Usage data — pages visited and actions taken, used to improve the platform
2. How we use your information
- To process and manage your bookings
- To contact you about your bookings and account
- To send service notifications and reminders
- To improve the Independence NZ platform
- To comply with our legal obligations
We do not sell your personal information to third parties.
3. Information sharing
We share necessary booking details (name, address, scheduled time) with the service provider assigned to your booking. We use the following trusted third-party services:
- Supabase — secure database and authentication (hosted in Australia)
- Stripe — payment processing (PCI-DSS compliant)
4. Data security
Your data is stored securely with encryption in transit and at rest. Authentication is handled by Supabase Auth. We follow industry best practices to protect your personal information.
5. Your rights
Under the New Zealand Privacy Act 2020 you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
To exercise these rights, contact us at independenceservicesnz@gmail.com.
6. Cookies
We use essential cookies only — required for authentication and session management. We do not use tracking or advertising cookies.
7. Contact
Privacy questions or requests: